Help with BrightCrab is below. If your question isn’t answered here, email support@nupebbles.com and a person will reply.

Setting up a move

BrightCrab asks a few questions about the move — such as whether you are renting or buying, and whether children, pets, or a home office are involved — then builds a checklist for that situation. You can add, edit, reorder, complete, or remove tasks at any time.

Keeping the whole move together

BrightCrab includes more than a checklist. Use Boxes to number boxes, record contents and photos, and mark fragile, heavy, open-first, sealed, or unpacked items. Use Budget for estimated and actual costs. Notes and Contacts keep move details, movers, landlords, utilities, and other people in the same place.

Saving a backup

Open the side menu and choose Back up data. BrightCrab creates a backup file and opens your device’s share sheet so you can save it somewhere you control.

To restore, choose Restore from backup, select a BrightCrab backup file, review its summary, and confirm. Restoring replaces the BrightCrab data currently on that device, so make a fresh backup first if you may need it.

Moving to a new device

On the old device, save a backup somewhere the new device can reach. Install BrightCrab on the new device, then use Restore from backup.

The one-time purchase is restored separately. Open the side menu and choose Restore Purchases while signed in to the same marketplace account that bought the unlock.

Exporting a move record

Choose Export to PDF to create a move manifest from the sections you select. The PDF is made on your device, then the system share sheet lets you print, save, or send it. BrightCrab never receives a copy.

Local notifications

BrightCrab can schedule a local prompt after a move so you can decide whether to archive it. Notification handling stays on your device; NuPebbles does not run a push-notification server.

Resetting the app

Reset all data removes every move and all related tasks, boxes, photos, budget items, notes, contacts, and settings stored by BrightCrab. This cannot be undone unless you previously saved a backup.

Contact

Email support@nupebbles.com. It helps to say which device you are using and what you expected to happen.

Because BrightCrab keeps everything on your device and sends nothing to us, we cannot see your entries or recover them for you — if a question is about something you wrote, please describe it in the message.